Cisco Contact Center & Services

We offer scalable solutions for small, medium and large companies

What used to be known as a Call Center – where agents either anticipate or accept customer calls – has grown to include customer interaction when, where and how they choose. From phone to chat to social media and other channels, the contact center forms digital innovation and customer needs.

Cisco Collaboration: Unified Communications

Optimize your Cisco UC platform – improve the stability, security, and efficiency of your Cisco Unified Communications solution.

Call Manager

Bring people together anytime, anywhere and on any device with Cisco’s integrated collaboration infrastructure for voice and video calling, messaging and mobility. Cisco Unified Communications Manager (Unified CM) provides reliable, secure, scalable and manageable call control and session management.

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Profitcenter?

Any customer interaction is critical. Every touch point in Cisco Contact Center solutions makes it easy for your business to deliver exceptional, proactive customer experiences that help you retain both your customers and your agents. Let’s see what a customer service journey looks like, with a Cisco solution.

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WebEx Teams

Bring people together anytime, anywhere and on any device with Cisco’s integrated collaboration infrastructure for voice and video calling, messaging and mobility. Cisco Unified Communications Manager (Unified CM) provides reliable, secure, scalable, and manageable call control and session management

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Cisco FlexPlan

Buy a mix of cloud-based, local and hosted contact center solutions in a user-based subscription

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The Future of Calling

Make sure your phones keep up with your evolving business needs and help streamline your digital transformation.

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Complete Experience

Connect Webex Meetings and Webex Teams and collaborate with your Unified Call Manager using Webex Hybrid Services.

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Cloud Contact Center

Operate your contact center in the cloud with Cisco Hosted Collaboration Solution through Lytzen IT.

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Local Contact Center

Global and scalable cloud contact center for both small, medium and large contact centers.

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Cloud Programs

Collaboration from any workspace with shared communication applications such as Jabber etc.

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WebEx Calling

Build a cognitive contact center. Get to know your customers better to better predict their needs.

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