Contact -How can we help you?
Information is the key to good decisions and we want to help you in the best possible way.
Contact us today. If you or your company needs help, Lytzen IT’s Customer Service Center is ready to help you. If you want to be contacted by one of our consultants, write to us. We have gathered all relevant information from our various departments on this page.
If you want to know more about us – take a look here.
Contact Support
New cases can be sent to support@lytzenit.dk
Ongoing and/or updating a case created in the service system should always include Ticket ID in the mail. (Ticket ID consists of “LytzenIT #1234567”).
You can access cases through our help desk (OTRS) here.
If you want to access services via the LINDA portal, click here.
If you have a network monitoring subscription, you can log in here.
Service Desk
E-mails
Network, Telephony and Security, etc.
Mail: support@lytzenit.dk
Alarm & Access Control, etc. Mail: alarm@lytzenit.dk
Accounting
If you have any questions regarding bank statements, reminders, interest rates, invoices or similar:
Invoices: faktura@lytzenit.dk
Account Statements: bogholderi@lytzenit.dk
E-mail Us by Filling Out This Form
Speedtest
Test your internet connection with Lytzen IT’s Speedtest. Get a quick and accurate overview of your internet speed. Our speed test measures your speed at the moment you take the test and is thus only a snapshot of your internet status.
Certain identifiable data may be collected during the test, such as your IP address, which may be shared with selected third parties.
Try it here.
TeamViewer
By using TeamViewer, we have the ability to control, manage, monitor and repair computers, mobile devices, network machines etc. – anywhere and anytime.
The program is only installed temporarily. When you end the program, our supporter will no longer be able to see your screen.
You may download the module here.
Remember to provide ID and password.